Title
Knowledge risks in organizations – insights from companies
Date Issued
01 January 2021
Access level
metadata only access
Resource Type
conference proceedings
Author(s)
Zieba M.
Gonsiorowska M.
Zralov Z.
Tallinn University of Technology
Publisher(s)
Academic Conferences and Publishing International Limited
Abstract
Purpose: Knowledge risks are increasingly becoming a great challenge to a variety of organizations. At the same time, academic research on such types of risks, their consequences, and potential ways of overcoming them is still scarce and fragmented. To fill this gap, the paper aims to find out do companies manage their knowledge risks, what are the possible knowledge risks they face and have they observed an increase of knowledge risks during the COVID-19 pandemic. The paper is aimed to present insights on different types of knowledge risks that organizations face, and the ways organizations handle them. The paper also proposes some potential countermeasures organizations might use to mitigate the consequences of knowledge risks. Methodology: The study presents the results of a quantitative survey performed among 60 professionals dealing with management and knowledge risks in organizations. In the study, the authors also have examined what tools and methods are used to manage these risks. The study also explores the level of readiness organizations have to address potential knowledge risks. Findings: The theoretical study has allowed us to identify a variety of knowledge risks, which can bear severe consequences for organizations, such as knowledge loss, knowledge leaking, knowledge hiding, or risks related to cybercrime. All these risks may potentially reduce the productivity in organizations, thus leading to the degradation of organizational performance. Research limitations: Research results are limited to the convenience sample that was selected for the study and thus may not give a comprehensive overview of the state of the art. Practical implications: The study provides useful insights for managers and owners of organizations in need of dealing with the knowledge risks in their organizations. The paper is enriched with a number of sample solutions that they may apply for the sake of their organization. Originality/value: The paper lays the ground for a better understanding of the knowledge risks that organizations need to face nowadays. As such, the paper offers food for thought for researchers dealing with the topic of knowledge risks, knowledge management, and organizational risk management in general.
Start page
864
End page
873
Language
English
OCDE Knowledge area
Ciencias de la información Economía, Negocios
Scopus EID
2-s2.0-85117119044
ISBN
9781914587061
Source
Proceedings of the European Conference on Knowledge Management, ECKM
ISSN of the container
20488963
Conference
22nd European Conference on Knowledge Management, ECKM 2021
Sponsor(s)
Study supported with the research grant from the National Science Centre (Poland) in the context of a research project “Knowledge risks in modern organizations” (No. 2019/33/B/HS4/02250).
Sources of information: Directorio de Producción Científica Scopus